Chromecast Help

Troubleshooting the Netflix Streaming Issues on Chromecast

chromecast-netflix-error

The experience of Netflix can be excellently controlled by the Google Chromecast Setup from any iOS or Android devices. But you may face some issues occasionally with the streaming of Netflix. Here we have come with a small guide for troubleshooting of most common streaming issues with Netflix on Chrome cast such as being unable to see the Cast icon in the app and issues with Netflix streaming when it is connected to Chromecast:

Unable to see the cast icon or Set up Issues

  • Make sure that your mobile phones and tablets have the latest versions of Android or iOS installed over it. The Netflix is compatible with iPhones. iPods, and iPads having the iOS version 8.0. And if we talk about Android devices, these must have the Android version 4.0 or later.
  • Make sure to connect Google Chromecast and your device to the same wi-fi network. You will not be able to connect the Google Chromecast unless it is on the same network on which you have connected your device. This is not the issue. The issue will at the time when you have more than one wi-fi network, then you will need to sure to connect to the correct network.
  • Make sure Chromecast must have enough power for operating. Many TVs don’t provide the sufficient power for well working of Chromecast. Due to this it stops streaming or the cast icon keeps on disappearing. For this, you will need to plug in the Chromecast into the supplied plugback power adapter so that it will get the sufficient power for working.
  • Check that wi-fi congestion is not making it hard for Chromecast to connect with your network. If you are using the router or modem with 2.4 GHz band for receiving and transmitting the data and if your router supports 5GHz band, then try to switch to this band for using the chrome cast.
  • Make sure to install the Google Cast Extension on your Google Chrome browser.You must have installed the Google Cast extension on your Chrome browser in order to send the videos from your web browser of the desktop to your Chromecast. If you are streaming from Netflix app, then there will be no need of this.
  • Make sure not to add any special characters in the name of Chromecast. The special characters in the name of Chromecast will prevent the Netflix app from being seen. So, get rid of all the special characters and use the Google Home app for casting. After changing the name, you can use Netflix app for streaming.
  • Check that Netflix app is up to date. If your Netflix app is not updated you can face the issues in streaming. For Android, you will need to use version 2.4 and for iOS devices, version must be 4.2 or later.
  • Is the cast icon visible in other apps rather than Netflix app? If this is happening, then turn off the casting device for almost 10 seconds and turn it on again and try to cast. In the case of any query, you can take Chromecast Help.

Error Message is Displaying at the time of login and Says for updating the Netflix app

  • Check that Netflix app is up to date. If your Netflix app is not updated you can face the issues in streaming. For Android, you will need to use version 2.4 and for iOS devices, version must be 4.2 or later.
  • Make sure that your mobile phones and tablets have the latest versions of Android or iOS installed over it. The Netflix is compatible with iPhones. iPods, and iPads having the iOS version 8.0. And if we talk about Android devices, these must have the Android version 4.0 or later. In case you have any difficulty, you can navigate to Www Chromecast Setup.